Hi! I will be starting repairs back up Sep 1st. Please see below for details. Options for mail in and drop off at two Durango locations.
Sewn Repairs and Alterations
Patches Of All Kinds
Down and Insulated Jacket Patches. Matching fabric exactly isn't always possible. Down can be added to a baffle on a jacket as part of a patching repair.
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Pricing for down repairs is pretty wide ranging depending on how in-depth the repair is. For example having a single baffle recovered on a sleeve can start at $30 and our shop rate is $60 per hour plus materials.
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All other jacket patches
We can patch most other types of jackets. Please keep in mind that matching colors and fabrics types is not always possible.
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When required repairs are made with sewn patches with heat bonded seam tape on the back side to retain waterproofness of the garment.
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Prices start around $25 and go up depending on the complexity of the repair.
Please feel free to send an email with photos and/or details of your repair. It makes it easier for us to give you an idea of what will be required and if it's even possible.
Tents
The most common repair with tents is a zipper that is not working properly. If your zipper is not closing and all of the teeth are in good shape you will likely just need a zipper slider(s) replacement.​
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We do not make custom tents or tent foot prints, nor do we work on large canvas hunting or wall tents.
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Tent Repairs
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Zipper Sliders (Pulls) Replaced (per door)-$30 -$40
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​Zipper Replaced-$16 per foot
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​Patch Tear/Hole in Mesh or Nylon-$18 min.
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​Resew blown Seam-$15 min.
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​Buckles Replaced-$15 min.
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​Velcro Replaced-$15 min.
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​Webbing Repaired/Replaced-$15 min.
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​Pole Sleeve Repair-$30 min
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​Grommet Replaced-$12 for the first, and $6 each additional
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Sleeping bags look very simple, but their construction is actually quite complicated–particularly down filled bags.
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Common but rare failures are usually a zipper, draw cord, or small tear.
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Sleeping Bag Repairs​
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Zipper Sliders (Pulls) Replaced (per track)-$15 - $25
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Zipper Replaced-$90 - $120
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Patch Minor Tears or Burn Holes-$60 per hour
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Add down during patch repair-$60 per hour
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Re-stitch seams-$15 min.
Sleeping Bags
Jacket Zippers
Full zipper replacement on a jacket can run from $50-160 depending on construction and how we go about installing the new zipper.
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We replace and repair zippers on jackets, pants and shorts; waterproof shells, down hoodies, fleece layers, etc. Price varies with the construction of the item.
We do not use water tight zippers. They tend to fail much faster than traditional coil or molded tooth zippers made by YKK.
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Pocket zipper repair or replacement can range from $30-60.
If you have a zipper problem, send us a message and we can discuss your options.
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Option 1: For $50 we will cut out the old zipper and overlay a new zipper onto the face of the jacket. We don't open any seams for this option.
Option 2: For $70 to $100 (depending on jacket construction) we will open all seams to remove the old zipper. Then we sew in a new zipper. It will look similar to the original construction.
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Slider Replacement on Jackets
If the teeth of a zipper are in good condition, a full replacement may not be what's needed. Often, what is causing a zipper to fail is just the little mechanism you pull to open and close the zipper teeth, which we call a zipper slider.
Replacing this piece is a quicker repair than a full zipper replacement and usually runs around $15
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Backpacks
We can repair most problems with your favorite backpack/sling bag/fanny pack etc.
Blown out seams, broken buckles and zippers are some of the most common repairs we see. If your zipper doesn't work and all of the teeth are in good shape, probably all that needs to be done is a replacement of the Zipper Slider(s).
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Backpack Repairs & Modifications
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​Zipper Sliders (Pulls) Replaced (per door)-$20- $25
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​Zipper Replaced-$60 per hour
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Patch Tear/Hole-$15 min.
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Resew Blown Seam-$15 min.
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Buckles or Webbing Replaced-$15 min.
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Draw Cord Replaced-$18 min.
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Turn a Sewn-In Pack Lid into Extendable/Floating Lid-$45 min.
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Add Side Compression Straps w/ Buckles-$60 per hour
Shoe and Boot Repairs
​Skate Ski Boot Repairs​
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Zipper Sliders (Pulls) Replaced (per track)-$15 - $25
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Zipper Replaced-$30 per boot
Boot Repairs and Zipper Replacments
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Zipper Sliders (Pulls) Replaced (per track)-$15 - $25
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Zipper Replaced-$25-40 per boot
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Resew Stiching-$15 min
CURRENT TURN AROUND TIME
Updated 8/26/2025
Turn-Around time is currently running approx. 2 weeks when repairs open up on Sep 1.
These time estimates include the amount of time items are in our shop. This does not include shipping time.​
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​We do not do 'rush' jobs so please plan ahead. Turn around times can be longer if approval of estimates are required. All items must be CLEANED before sending them in for repair. Unclean items will either be assessed a cleaning fee before repair or returned un-repaired. Please see Mail Order page for more info.
DURANGO AREA CUSTOMERS
We do not have a physical location where customers can visit us. If you are in the Durango area you can drop off repairs at the locations listed below, or follow the instructions on our Mail Order page. The Durango address found online is a shipping address only, not our physical location and you can not drop items at that address. We will have detailed repairs forms these locations. If you have any questions prior to dropping off please give us a call to talk about options.
We pick up repairs every Friday at this store.
Items dropped off for repair must be clean.
Durango Outdoor Exchange
3677 Main Ave
Durango, Colorado 81301
We pick up repairs every Friday at this store.
Items dropped off for repair must be clean.
Pine Needle Mountaineering
835 Main Avenue
Durango, CO 81301
MAIL ORDER
Mail Order Steps
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Click on either of the Mail Order Forms below, fill out the form, and print it.
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Pack your items securely in a sturdy box. Please avoid using packing peanuts, bubble wrap, or plastic air pouches, as we cannot recycle many of these materials.
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Ship your item and include the Mail Order Form.
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Track your package so that you know when it arrives.
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When We Receive Your Item
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If you didn't request a quote on the Mail Order Form, we'll get it to our repair queue upon receipt.
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If you requested a quote, we’ll send you an email a quote and we will need your approval to proceed. This can extend the turn around.
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Payment
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Once repairs are complete, we will email an invoice with a payment link so that you can pay us.
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You'll also receive a separate email with package tracking info from Stamps.com. Check your junk mail in case they end up there. We won’t ship your package until we’ve received payment confirmation.
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Return Shipping Information
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We ship via UPS and US Postal Service at our discretion.
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Note: UPS does not deliver to PO Boxes; US Postal Service may have delivery limitations in some rural areas. Please make sure to provide us a deliverable address in order to avoid delivery issues.
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Packages are insured up to $100; specify if more insurance is needed, which incurs additional fees and paperwork.
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Additional charges may apply for returned packages/ non-deliverable addresses.
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We are not responsible for lost or stolen packages once we have handed packages off to the delivery service/carrier.
Clean Items
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Ensure all items are clean, especially clothing, tents, packs, or sleeping bags. We may return dirty items at your cost or clean them and charge a fee.
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Disposal Fee
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If you decide not to repair an item, we can send it back at your expense or dispose of it for a fee.
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Turnaround Time
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Check the current turnaround time page. We do not offer a rush service. Please plan accordingly.
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International Customers
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If you are an international customer and would like to ship an item to us for repair, you must include a pre-paid return shipping label and completed customs form for the return shipping trip. We will not purchase international shipping or fill out customs forms.
Coming Soon
Outdoor Gear Repair Consulting
Reach Out if You Are A DIYer that needs some help
We apologize for not currently being able to do repairs. We also know that we disappointed community members that have enjoyed this service. We wanted to offer a service where we can walk you through your repairs if you are wanting to take it on yourself. We will also point you in the right direction when it comes to ordering supplies or tools. We will do our best to help.
This will be done on a donation basis or you can buy us a coffee. Please use the contact form below and we will be in touch as soon as we can. Thanks!
Reaching Out?
The best times to reach us are:
Monday - Thursday 8am-3:00pm (MST)
Phone: 970-426-5178
Email: info@sanjuansewing.com
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If you call and we don't answer, please leave us a message. We'll do our best to get back to you within a day or two. We often respond to email faster than phone messages.
SHIPPING ADDRESS ONLY!
San Juan Sewing
615 Plymouth Dr
Durango, CO 81301
Unfortunately, customers can not drop items off at this address. Please use the Mail Order Instructions or a Durango Drop Off Location if you are in the Durango area.
Thank you.